✉️Support
Captioneer Extension won't open
Launch Premiere Pro as Administrator and then open with Window > Extensions > Captioneer.
If Captioneer still does not open, open ZXP Installer > Settings and enable debugging for CEP 11: ZXP / CEP Extension won't open
How to Re-Install
To re-install Captioneer, follow the instructions below:
If issues persist, continue to email support.
Email Support
Send log files and a brief description of the issue to:
Export Logs from ZXP Installer
Export Logs from Captioneer
Last updated